ServiceNow Architect
Full-time
US
Oct 30, 2026
RemoteMatch analyzes your experience against this role's specific tech stack, timezone overlap, and requirements.
About the Role
Experience with ServiceNow ITOM, ITSM, HRSD, HAM,SAM, CSM, CRM (any or all) Familiarity with cloud technologies (AWS, Azure, etc.) and their integration with ServiceNowKnowledge of automation tools and frameworks to drive operational efficienciesExperience with DevOps and CI/CD pipelines for ServiceNow deploymentsKnowledge of automation tools and frameworks to drive operational efficiencies Key Responsibilities: Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM, ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications. Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations. Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability. Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability. Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards. Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows. Governance & Securi