Sales Engineer

About Broadvoice At Broadvoice , we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t just provide software. We offer a proven CX framework backed by hands-on support. And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. Every role in our company contributes to our mission of providing and creating exceptional experiences. Whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. Collaboration, innovation, and a shared commitment to excellence define our culture. POSITION SUMMARY Broadvoice is looking for a Sales Engineer in Madrid to be the technical voice of GoContact, our cloud contact center (CCaaS) platform, for partners and customers across Spain. You'll build and run demos, set up IVR menus, routing and queues that show a prospect what their contact center could look like, and answer the technical questions that move deals forward. You'll work closely with our sales team and channel partners and report to Christian Nieves, Sales Engineering Manager. The hard part: every demo is rebuilt for a specific partner and prospect, and sometimes the honest answer is "not like that." Yo