Pharmacy Customer Service Specialist
Full-time
US
Oct 30, 2026
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About the Role
Our Company PharMerica Overview PharMerica is hiring full-time Pharmacy Customer Service Specialist in Raleigh, NC! As a Pharmacy Customer Service Specialist, you will serve as a key connection between the pharmacy, facilities, providers, and healthcare teams. You’ll answer questions, coordinate refills, delivery requests, gather patient information, assist with provider communications, and help resolve issues in a timely and professional manner. This is an ideal opportunity for a detail-oriented technician who enjoys focused, task-driven work and wants to make a meaningful impact without direct patient-facing responsibilities. Remote Opportunity for North Carolina residents. Training Location- PharMerica (Raleigh, NC) 4924 Green Road, Suite 101Raleigh, NC 27616 To ensure a successful transition into the role, all new hires are required to complete six weeks of mandatory, on-site training at our PharMerica location in Raleigh, NC. Candidates must be able to commute to the Raleigh location for the full duration of the initial training period. Upon successful completion of the six-week training period, employees will transition to a remote work arrangement, subject to meeting all training and performance expectations. Benefits & Perks You’ll Love Health, Dental, Vision & Life Insurance – Comprehensive coverage Company‑Paid Short & Long‑Term Disability – Peace of mind guaranteed Flexible Schedules & Paid Time Off – Because balance matters Tuition Reimbursement –