Technical Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Technical Assistant to join our growing team! Under the general supervision of the Business Operations Leader, the Technical Assistant is responsible for processing the workflow of the Northeast Support Team. How You Will Contribute: Correspond with Brokers, Underwriters and Underwriter Assistants via Teams/email to respond to questions, investigate and resolve issues, and follow up on outstanding items. Provide clerical and administrative support to Operations Team and Underwriting Teams. Assist with policy servicing inquiries to include accounting, underwriting, and operations. Learn and work within Agency Management System to save documents, emails, and correspondence. Become familiar with Agency Management System reporting functionality to include running and distributing scheduled and ad hoc reports. Answer questions about the organization’s products and services to assist in customer service functions. Pursue a course of personal and professional development. Skills & Experience to be Successful: Minimum education requires a High School Diploma or GED. Proficient with MS Office Suite. Basic accounting knowledge. Exceptional telephone demeanor. Ability to maintain a high level of confidentiality. 1 - 2 years’ experience in a similar position. Preferred: Associate or bachelor’s degree in an insurance