Commercial Lines Account Specialist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Commercial Lines Account Specialist to join our growing team. Our office is based in Madison, WI, however we will consider fully remote for qualified candidates. The Commercial Lines Account Specialist is an integral position in the production and service team. In this role, you will provide support for your production team and perform hands-on work with each account to ensure your team’s success. Your organization, tasks, and personal presentation have a direct impact on your team’s performance. Your team will count on you for accuracy, efficiency, and composure. How You Will Contribute: Supports Account Managers, Producers, and other internal employees to ensure ARMR client expectations and standards are upheld Processes changes, as needed, checking for consistency and documenting in ARMR’s management system (Applied Epic) Builds personalized client relationships through multiple channels of communication such as phone, email, and in-person meetings Leverages insurance knowledge and communication skills to explain coverage terms, program options, and other items to clients as needed Works with internal departments to ensure cohesiveness and timeliness of service execution Manages time effectively to prioritize workload, client service requests, and service parameters on business processes Consistently