Account Receivable/Collections Specialist

About the role: Collects purchase orders and manages collections for high-volume accounts Resubmits invoices promptly to ensure timely customer payments Coordinates with internal teams, vendors, and customers to resolve issues Handles administrative requests across multiple communication channels Maintains accurate receivables and verifies outstanding balances Investigates and resolves payment discrepancies and deductions Documents collection activities and updates records systematically Supports cash application, reconciliations, and billing follow-ups Assists the Director of Revenue Management with the monthly presentation of AR/Collection aging to Leadership. Prepare a weekly AR/collection aging report to submit to the Director of Revenue Management. Drives improvements in DSO, reduces bad debt, and enhances processes Assist the Cash Application team with researching and reconciling cash on hand account/unapplied funds. Resolves receivables issues with support centers and account managers Coordinates billing and invoicing concerns with internal departments Assists with credit memo offsets and unapplied cash research Recommends and implements process improvements for operational efficiency Requirements: A bachelor's degree is highly preferred. Strong Excel skill set, including V-Lookup/pivot tables, etc. 3+ years of commercial AR/collections. Ability to interpret complex contracts and agreements. Excellent written, verbal, and interpersonal skills. Strong problem solving an