Operations & Offices Manager

The Operations & Offices Manager is responsible for ensuring that BlackStone eIT 's people, assets, compliance, and facilities operate reliably and consistently across all company locations (spanning the UAE, Saudi Arabia, Jordan, Egypt, and Morocco, alongside a distributed consultant workforce). Reporting directly to the Chief Process Officer, the role requires a high degree of autonomy, cross-border coordination capability, independent day-to-day problem-solving, structured upward management, and leadership of a geographically dispersed team of varying skill levels. Key Responsibilities 1. People Operations — Onboarding & Offboarding End-to-End Onboarding: Manage onboarding for new joiners across all geographies to ensure Day 1 readiness in coordination with HR, IT, and Finance. Asset Management: Procure, prepare, and hand over equipment to new joiners while maintaining accurate asset records. Offboarding & Insurance: Oversee full offboarding (equipment recovery, insurance cancellations, documentation) and handle employee medical insurance enrollment on joining and cancellation on exit. 2. Visa, Immigration & Compliance Visas & Permits: Manage employee visa issuance, renewals, and cancellations across the UAE, KSA, Jordan, and Egypt, coordinating with PROs and government authorities. Tracking & Registrations: Maintain a proactive tracking system for visa, permit, and commercial registration expiry dates, and oversee company commercial licenses across