Senior Project Manager

About the role We are looking for a Senior Project Manager to join our Professional Services team, helping non-profit organisations transform their operations through the successful implementation and adoption of Blackbaud solutions. Reporting to the Professional Services Director, you will be accountable for the full project lifecycle, from initiation and planning through delivery, control and closure. You will manage multiple engagements, including complex enterprise implementations for some of Blackbaud ’s highest-profile and most strategic customers. You will establish effective project governance, maintain control of scope, budget, schedule and risk, and build trusted relationships with customer executives and project teams. You will also help customers prepare for change, adopt their Blackbaud solutions and realise the intended benefits. As a senior member of the team, you will help develop consistent approaches to project delivery, adoption and value realisation. Some travel to customer sites in the UK, including occasional overnight stays, may be required. What you’ll be doing Project management Take overall responsibility for the successful delivery of complex technology implementation projects. Manage multiple Blackbaud Professional Services engagements concurrently, ranging from smaller prescriptive projects to enterprise implementations. Develop and maintain project plans covering outcomes, scope, responsibilities, resources, milestones, dependencies and governanc