Strategy & Client Success Associate

Billion Loops is an AI-first brand, creative and growth company helping ambitious brands turn attention into continuous growth. We combine brand, creative, influence, performance, media and intelligence to build marketing systems that continuously learn, adapt and compound. We're looking for a Strategy & Client Success Associate who can think clearly, communicate exceptionally well and help turn ambiguous client problems into focused actions. This is a high-ownership role at the centre of the business. You'll work closely with the founding team and help connect clients, strategy, creative and growth . The role You'll help us understand what clients are trying to achieve, turn that into clear briefs and plans, coordinate execution, communicate progress and make sure every project keeps moving. You'll be exposed to strategy, brand, creative, marketing, performance, research and AI — and you'll learn how all of these pieces work together. This is not a traditional account-management role. We want someone who can ask: What are we actually trying to solve? What matters most? What should we do next? What did we learn? What you'll do Work with clients to understand their goals, challenges and opportunities. Prepare briefs, meeting notes, action plans and project documentation. Translate client requirements into clear internal briefs. Coordinate with creative, growth, media and other teams to keep projects moving. Track timelines, deliverables, dependencies and follow-ups. Prepar