Customer Success Manager (m/w/d)
Full-time
EU/EEA
Oct 24, 2026
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About the Role
Establishment, expansion, and maintenance of existing customer relationships Introduction of new features and services as well as user training Conducting regular customer meetings and gathering feedback Drafting and implementing customer-specific logistics projects Participation in the development and implementation of new features and services Experience and skills in B2B sales, ideally in a start-up, logistics, or construction industry Strong ability to analyze customers and their activities and derive concrete measures Structured, independent, and communicative team player Fluent German in spoken and written, basic English skills Class B driver's license, nationwide willingness to travel Home office first, no mandatory presence in the office Responsibility and independence right from the start First-class IT equipment of your choice and work with modern tools Proper onboarding phase and regular feedback Open, positive entrepreneurial and team culture without egos and politics Direct collaboration with the experienced and cohesive founding team If interested, a short message to our CEO Lennart via email (lennart.paul (at) bexapp.de) or WhatsApp (+49 171 / 74 64 230) with your current resume as a PDF or as a link to your XING or LinkedIn profile is sufficient. bex is a digital logistics platform for the construction industry. We are active throughout Germany and continue on a growth and expansion course. Would you like to be part