Outbound Sales Rep (Cold Caller) - Work from Home
Full-time
Worldwide
Oct 22, 2026
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About the Role
Utilize targeted prospect lists to execute a high volume of outbound calls and emails, introducing DiscountMugs.com’s branded merchandise solutions and value proposition. Conduct needs-based conversations with prospective clients and recommend appropriate branded product solutions. Generate qualified leads and schedule appointments or demos, transitioning warm opportunities to the sales team as appropriate. Engage both existing and prospective customers by asking insightful questions, actively listening to pain points, and clearly articulating how our products address their needs. Maintain a positive, confident, and professional phone presence; act as a frontline representative of the DiscountMugs.com brand. Work effectively in a fast-paced environment while meeting or exceeding outreach, activity, and scheduling targets. Accurately document all call activities, lead status, outcomes, and follow-up tasks in the CRM; provide regular performance and activity updates. Collaborate closely with marketing and sales to refine prospect lists, messaging, and call scripts, sharing feedback from customer interactions. Continuously build product and industry knowledge, adapting your approach based on feedback and handling rejection with resilience. High school diploma or equivalent required. Proven experience in outbound calling, cold calling, telesales, B2B prospecting, or similar roles focused on generating new business. Exceptional verbal communication skills, including the ability to