Client Services Consultant, Training & Implementation

Job Details: Client Services Consultant, Training & Implementation Location: Remote (Canada or USA) Reports To: Operations Manager, BEC Legal Systems Travel: up to 10%: periodic visits to the Cincinnati office, occasional client sites, and industry conferences (e.g., ILTACON) About BEC Legal Systems BEC Legal Systems has served the legal community for decades, evolving from its roots in Cincinnati, Ohio into a trusted provider of enterprise software for law firms and corporate legal departments nationwide. Our product suite - including CoreRelate Cloud, CoreRespond, MatterLink, Docket Enterprise, LegalBar, and Assemble-It - helps legal teams manage attorney calendars, track matters, and automate document creation directly within the Microsoft Office environment they already rely on. Our clients stay with us because our team knows their firms, their workflows, and their deadlines. We are building a cross-trained Client Services team where every consultant brings deep expertise in one area and can step in across implementation, training, and support, so clients get fast, knowledgeable help from people who understand their environment. How Our Team Works Client Services is made up of consultants, each with a core specialty: Training & Implementation, Support, and Data & Integrations. Each consultant spends most of their time in their specialty, covers a defined share of work in another area, and contributes to shared team assets such as our knowledge base and trainin