Travel Consultant II (CR, Costa Rica , Virtual, Costa Rica, LATAM)

Shape what's next with BCD T ravel Consultant II (Remote) Full time, Costa Rica (10 a.m. to 7 p.m. CT*, *Subject to change) As a Travel Consultant II, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! What You'll Do Search and confirm travel reservations for the customer Have a strong understanding of a client travel policy and can consistently provide consultation to the customer Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) Provide the client with the required industry information, such as low fares, exchange costs, and penalties Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported What You'll Bring You have travel agent experience Relevant skills in GDS Sabre Strong verbal and written communication skills in English Solid working knowledge of the travel industry, policies, procedures, and processes Why you’ll love working here Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help sh