UX/Product Researcher

Product Researcher About Bask Health Bask Health is building the infrastructure that powers modern telehealth businesses. Our platform enables healthcare companies to launch, operate, and scale digital care experiences, from patient onboarding and clinical workflows to prescriptions, payments, subscriptions, fulfillment, and ongoing care. We move quickly, work across complex healthcare problems, and believe deeply understanding our users is essential to building the right products. We're looking for a Product Researcher to help us understand those users, uncover meaningful problems, and turn evidence into better product decisions. About the Role As a Product Researcher at Bask, your job is not simply to validate designs. You'll help us determine what we should build, why it matters, and whether what we shipped actually improved the experience. You'll work closely with Product, Design, Engineering, and other teams to identify important questions, investigate user behavior, and turn ambiguous signals into clear product opportunities. Our users span multiple sides of the telehealth ecosystem, including healthcare businesses, operators, providers, and patients. You'll develop a deep understanding of how these groups work, where they struggle, and where Bask can create meaningful leverage. We value researchers who are pragmatic, curious, comfortable with ambiguity, and focused on outcomes rather than research ceremony. What You'll Do Partner with Product and Design to identify the