Consumer Experience Representative

Department Name: Patient Contact Ctr MDAnderson Work Shift: Day Job Category: Marketing and Communications Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you. Banner Health is seeking a Consumer Experience Representative to join our team. In this role, a dynamic candidate will coordinates and processes inbound and outbound calls and tasks for several facilities and the community. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & community calls, emails and other correspondence. This role offers a multitude of opportunity to learn about the patient healthcare experience. Together with our business partners we are using technology to innovate and leverage a best in class experience for our customers. As Arizona's largest healthcare employer we are proud to share our vision of the future which makes healthcare easier so life can be better. Shift M-F 8:30 AM- 5 PM Training: M-F 7:30 AM- 4 PM Hospital switchboard experience helpful . Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide