Services Specialist - Service 24

Service24 Technical Support Representative Are you an Engineer motivated to deliver the best service to your customers? Would you like the opportunity to further develop your career with a global energy technology company? Join our BRUSH team! At Baker Hughes our purpose is clear; We take energy forward making it safer, cleaner and more efficient for people and the planet. BRUSH products enhances Baker Hughes portfolio of electromechanical equipment, including electric generators, synchronous condensers, electric motors, and associated control power management systems. Partner with the best This Technical Support Representative will be responsible for providing 24-hour technical assistance via phone and email to customers around the world. As a Service24 Technical Support Representative, you will be responsible for: Conducting fault diagnosis and offer remote service support on a 24 hour call-out basis. Interpreting specifications and technical requirements. Representing the Company at customer technical meetings. Training customers’ personnel, subcontractors, and other members of the service organization. Owning the resolution of post-sales technical customer issues. Working cross functionally with various departments to assist internal and external customers Liaising with Field Service Engineers and internal technical teams to coordinate customer support activities. Fuel your passion To be successful in this role you will have: A Bachelor’s Degree in the field of Engineerin