Senior Renewal Operations Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Senior Renewal Operations Manager ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit . JOB SUMMARY The Senior Renewal Operations Manager is responsible for building and scaling the operational foundation for our high-volume, down-market renewal segment. This role will design the process, configure the systems, and create the reporting infrastructure that gives leadership predictable, recurring visibility into renewal performance across a high volume of accounts. KEY RESPONSABILITIES Build and maintain renewal reporting for the high-volume segment, providing leadership with regular, reliable visibility into renewal forecasting and performance. Serve as the operational owner of renewal data: define what gets captured, where, and how — and work cross-functionally to ensure high-volume renewal reporting is accurate, timely, and actionable. Translate raw renewal data into clear narratives and insights that drive decisions at the leadership level. Build and optimize a renewal pacing model for the down-market segment.