Principal Product Manager - AI & Platform Innovation (Virtual, US)

About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya , you'll find a community that values your contributions and supports your growth every step of the way. Learn more at About the Role Avaya is looking for an entrepreneurial product leader to help identify, shape and build new opportunities across AI and enterprise platforms. This role is for someone who enjoys working at the beginning of a product journey—when the customer problem is becoming clear, but the product, business model and path to market still need to be defined. You willll work closely with Product, Engineering, customers and partners to explore opportunities, validate customer needs and turn promising ideas into products that can scale. We are looking for a builder: someone who combines enough technical depth to work effectively with engineering teams with strong product judgment and commercial instincts. What You'll Do  Identify and evaluate new product and platform opportunities.  Conduct customer and partner discovery to understand unmet needs and validate product hypotheses.  Turn early ideas