Channel Sales Account Manager | Northeast (Virtual, US)
Full-time
US
Oct 29, 2026
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About the Role
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya , you'll find a community that values your contributions and supports your growth every step of the way. Learn more at Short Description AVAYA is seeking a dynamic and results-driven Channel Account Sales Manager to manage and grow relationships with very large existing channel partners. This role is ideal for a mid-senior career professional with a background in Telecommunications, IT, or Contact Center/Unified Communications, who is looking to expand their skill set by working with mature, established partner accounts and building C-level relationship expertise. Key Responsibilities : Manage all aspects of partner engagement for assigned existing partners Drive the adoption of Avaya ’s solutions through the partner ecosystem, creating demand via indirect sales channels. Advocate for and implement Avaya ’s partner financial incentive programs. Tailor partner offerings based on market segmentation, partner viability, and business models. Collaborate with internal stakeholders and partner teams to foster strong rel