Remote Dutch Bol.com Customer Advisor

Atlean World is an HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. We specialize in multilingual markets, ensuring candidates have a seamless recruitment journey. Your Next Job, Without Boundaries! 🌍 If you're living in Portugal we are offering a fantastic remote work opportunity for the role of Customer Advisor for Bol.com. Why this Customer Advisor role is a great opportunity for your professional and personal development: Work from anywhere while embracing diverse experiences. Represent a global brand. Fast-track career development opportunities. Your day-to-day responsibilities would include: Listen to customers’ questions and concerns, and provide answers and solutions; Troubleshooting regarding orders, deliveries, payments and returns; Point of contact for external sellers; Provide information about digital products; Escalation and rerouting of issues to other departments. Requirements What do you need to be successful in this role? Native level of written and verbal communication skills in Dutch Be living in Portugal Availability to work in rotating shifts; Good computer skills; Excellent communication and interpersonal skills and team spirit; High School Diploma EU passport/ID or a portuguese resident card Benefits By joining this role, this is what you can expect: Private Health Insurance from day one Free portuguese lessons Great opportunity to grow quickly within the company Excellent work opportunity in a dynamic leading m