Senior Medical Coding Associate - Customer Insights

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Senior Coding Associate – Customer Insights We are looking for a Senior Coding Associate of Customer Insights to join the Medical Coding team here at athenahealth . In this role, Senior Coding Associate of Customer Insights will be responsible for evaluating customer readiness and ensuring customers successfully adopt the athenaOne Medical Coding Service. The Senior Associate will need a strong understanding of the healthcare industry and medical coding guidelines required to ensure our customers realize improved outcomes on the athenaOne Medical Coding service. This individual must be an analytical thinker, demonstrate strong attention to detail, be organized, communicate effectively with both internal teams and customers, think critically, and be a creative problem solver. The Senior Coding Associate must be an expert in coding principles and adhere to compliant coding standards in your work to ensure the integrity of our service with the ability to translate customer needs into process improvements. As a Senior Associate, this individual will be responsible for managing projects independently and influencing internal and external stakeholders to ensure alignment and direction. Job Responsibilities Analyze provider documentation and audits to identify areas of opportunity for our customers to improve their documentation and system usage Analyze custo