Customer Experience Specialist

Primary Job Accountabilities/Responsibilities Customer center telephone consultation service Receipt of claim &Informof required documents Confirmation and collection of insurance claim documents Information on missing documents Enter insurance claim details into the A/S400 system Auto EW claim datamanagement_HMCEW & CPO EW Auto EW claim handling & checking_HMC EW & CPO EW AS400 Basic Data Management Service networks management and registration Market research and major automobile parts survey Happy call and customer satisfaction O/B call Required Experience, Skills, and Knowledge Education, Certifications and Experience: At least 5 years of related experience Previous Experience: - Strong customer service, interpersonal and communicationskill - Good at documentation and figures - Strong responsibilities - Call center experience preferred Knowledge and Skills: - Conversant with Microsoft Word,Exceland other Microsoft office programs - Strong customer service, interpersonal and communicationskill - Possess a personal passion for afterservice, customer relationship partners and satisfaction - High understanding of the system and excellent adaptability. - Improve your automotiveexpertisestep by step. - Quick work processing possible based on Office’s proficient functions Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at . What’s the culture