Business System Manager

As an essential member of the Business Systems Management team, the Business Systems Manager acts as a key partner, working closely with Program & Process Improvement Managers and stakeholders to identify and define system feature requirements that support the organization’s strategic objectives. The successful candidate consistently delivers strategically aligned results for new initiatives. Working within an Agile environment, the Business Systems Manager performs the Business Product Owner (BPO) role as part of a delivery team assigned to specific programs or initiatives. This role collaborates with software engineering and delivery teams to determine what will be built, and is responsible for ensuring all business requirements are clearly defined, aligned with program strategy and stakeholder needs, and are communicated effectively. The Business Systems Owner is responsible for managing and refining the feature backlog, advising on how to structure iterations for functional, end-to-end delivery that steadily advances toward defined objectives in alignment with program plans and charters. Success in this role requires consistently prioritizing outcomes over outputs, maintaining a strong focus on aligning feature development with overall strategy, optimizing user experience, and tracking measurable performance metrics. The ideal candidate excels in teamwork, clearly defines requirements, and is dedicated to delivering meaningful business value throughout each phase of t