Customer Success Manager – Spanish Market

The Customer Success team is growing in Spain ! 🇪🇸 AssessFirst in a nutshell 👇 We are a fast-growing HR Tech company with a clear mission : revolutionising recruitment on a global scale . Rather than relying on CVs, we help companies predict talent performance and fulfilment by analysing personality, motivations and learning ability. Today, we are over 110 people supporting 3,500+ clients in more than 40 countries to hire and grow their teams in a more inclusive and effective way. Our culture ? Ambition, impact and freedom. Want to help shape the future of work ? We'd love to meet you. What you'll do As a Customer Success Manager dedicated to the Spanish market , your mission is to secure customer renewals by driving long-term product adoption and delivering measurable business value . You'll own the customer journey from onboarding through renewal to ensure customers achieve meaningful results with AssessFirst . You'll be responsible for customer health, adoption and renewal readiness, turning product engagement into sustainable, recurring revenue. Your impact will be direct : helping Spanish customers transform their recruitment and talent management practices while contributing to customer retention and growth in a strategic market. Your missions Drive onboarding & activation : Lead customer onboarding, define clear use cases and success KPIs, and ensure strong product activation within the first 30 to 60 days through a structured, product-led approach. Own customer