Failure Analysis Engineer

Who You'll Work With We are seeking a detail-oriented and technically skilled Failure Analysis Engineer to investigate product and component failures, identify root causes, replicate reported failures on returned defective products. Analyze the findings, identify trends and communicate them with our engineering and manufacturing teams. Your work will directly impact product reliability, quality and customer satisfaction. A Failure Analysis Engineer will interact with multiple internal and external teams, acting as a technical forensic and bridge between functions. Here’s a breakdown of the key collaborators: Internal: Product Quality Engineering Manufacturing, Product, Software and Hardware engineering teams. Test and Diags engineering Service logistics, planning and repair teams. External stakeholders: Contract Manufacturers Suppliers and OEM 3rd party testing laboratories What You'll Do Analyze RMA, Failure Analysis, and Repair data. Identify trends and raise quality alerts when necessary. Drive resolution, containment, and mitigation plans for such quality alerts. Oversee operational performance of Failure Analysis contract manufacturer(s), ensuring partner(s) achieve key performance indicators, including FA cycle times, fault duplication rates, and fault isolation rates. Cross functional communication and support to contract manufacturer(s) debug repair based on FA procedures, best practices and case’s background from the FA operations. Collaborate with Product Engineers,