Product Support Representative (Remote opportunity)

At AriensCo , we build more than exceptional products – we create opportunities that impact careers. Our culture values innovative thinking, hard work and determination. We interact in teams, collaborate together and make decisions quickly. We see growth potential in every team member, and are committed to supporting our employees with continuous training and advancement opportunities. Our environment? We’re corporate, without being “corporate.” Whether you work at our headquarters, manufacturing facilities, or one of our global distribution businesses, you’ll always have the freedom to create and contribute. Our company vision is “Passionate People, Astounded Customers.” Quite simply: it revolves around people Speaking of people, you’re not just employee #1,762 to us. You’re family and your role is invaluable. Without exceptional people, we can’t continue to produce the amazing products we're known for around the world. Ready for the ride of your career? Then come join us. By joining our team, you'll have the opportunity to work in a rewarding workplace with a strong sense of community. Job Description: AriensCo is looking for a Product Support Representative to work with end users, landscape professionals, dealerships, and retailers by resolving entry- to moderate-level product-related issues. This role also coordinates goodwill solutions, including parts discounts, no-charge parts orders, and repair reimbursements through check requests or no-charge parts in lieu of reimbu