Client Service Delivery Specialist with Spanish (fixed-term position)

Join our Spanish Broking Team and help support insurance solutions for clients across Spain while building your expertise in a dynamic international environment. This role can be based in Kraków and offers flexibility through a hybrid or fully virtual working model. Please note that this is a fixed-term position for 16 months. Aon is in the business of better decisions At Aon , we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As a member of the Spanish Broking Team, you will work closely with brokers, consultants, and insurers in Spain, supporting the administration of insurance policies throughout their lifecycle. You will combine analytical and administrative responsibilities while ensuring high-quality service delivery and accurate policy management. Support the administration of insurance policies and related documentation Collect, validate, and analyze insurance and client data Prepare reports, policy documentation, and renewal materials Collaborate with brokers, consultants, insurers, and internal partners in Spain Handle complex operational tasks and support issue resolution Identify process improvement opportunities and contribute to operational excellence initiatives Maintain process documentation and support knowledge-sharing activities Participate in pr