Claims Specialist II

Aon is looking for a Claims Specialist II Do you have experience in claims adjudication and enjoy resolving issues for clients? If you'd like to grow your experience with a globally respected firm, this may be the next step in your career! As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Travel Practice business group within Aon Affinity. This position has 4 weeks of virtual training followed by a hybrid or 100% remote work schedule. Responsibilities: Review and service claims in accordance with plan provisions. Examine claim submissions and documentation to confirm coverage and assess claims. Review medical records, itineraries and other documentation to make determinations. Proactively resolve claims within established standards. Communicate effectively with customers through verbal and written communication. Skills that lead to success: Claims adjudication experience. Clear and professional written and verbal communication. Detail oriented with the ability to manage time effectively. Ability to make decisions utilizing certificate of insurance and adjudication procedures. Prompt and courteous call handling of call transfers to provide claims issue resolution. Experience: Prior claims adjudication experience. Active General Adjustor license for home state or designated home state. Experience in Travel Insurance is a plus Education: College education preferred or equivalent work