Compliance Supervisor

The Supervisor, Audit & Compliance is responsible for overseeing a centralized national team that supports audit readiness, regulatory compliance, risk management, operational controls, licensing administration, and customer issue resolution within the [Post Closing] department. This role serves as a key liaison between Operations, Underwriting, State Agencies, Compliance, Legal, and external business partners to ensure adherence to company policies, regulatory requirements, and industry standards. The Supervisor will lead a team responsible for managing audits, regulatory inquiries, claims and subpoenas, licensing administration, fraud prevention activities, and operational exception management. This individual will drive process improvement initiatives, maintain standard operating procedures, and ensure consistent execution of compliance-related responsibilities across all states and business units. Essential Duties and Responsibilities Leadership Responsibilities Directly supervise and develop Audit & Compliance team members. Establish performance expectations, service standards, and productivity goals. Conduct coaching, performance reviews, and career development planning. Foster a culture of accountability, compliance, continuous improvement, and operational excellence. Partner with cross-functional leadership teams to support organizational initiatives and strategic objectives. Brand Partnership & Change Leadership Partner with brand leadership and key stake