Associate Program Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Responsibilities: Maintenance of a territory caseworker assignment; Ongoing maintenance of the assigned projects; Monitoring: Protocol adherence; Documentation in case files (electronic and hard files); Database use and accuracy of information collected; Phone calls for accuracy of content and telephone etiquette; Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence; Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager; With the manager, participate in the hiring and training process of new staff; Identification of needs for modification of program database, protocols and current processes; Daily and on-going client project communications; Assistance and back up to the manager; Client reporting; Responsible to report all Adverse Events to the assigned units/departments; The Associate Program Manager will also be assigned other duties and tasks as required from time to time. Education: Post-secondary education or equivalent in a