Commercial Collector (Bilingual in Spanish)

Altus Commercial Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. Altus Commercial Receivables is seeking Commercial Collectors bilingual in Spanish as we continue to grow our team! Collectors collect payments or communicate/resolve issues with debtors. The collector will collaborate with clients, sales, and peers on delinquent accounts. The primary role is to contact debtors by phone, mail, or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation. *This position is a Remote/Telecommute position* Job Responsibilities: Minimum of 80 outbound/inbound calls Negotiate payment in full or secure a payment arrangement Create a sense of urgency for non-paying debtors Work closely with the Client Support Representative to resolve disputes Maintain a positive attitude Remain respectful to debtors & peers Strong work ethics and integrity Prioritize time management Remain professional at all times Meet/exceed monthly phone, activity & fee quotas Job Requirements: Collections, sales, telemarketing, customer service, or