Operations Specialist - Quality Assurance

Purpose The Operations Specialist III – Quality Assurance position responsible for independently reviewing work product completed by the law firm to ensure full accuracy, completeness, and strict adherence to applicable legal standards, client requirements, and internal procedures. This role conducts detailed audits of filings, reports, correspondence, and supporting documentation to verify compliance and identify discrepancies, omissions, or inconsistencies. The specialist makes necessary corrections directly or coordinates with the responsible team members to ensure all deficiencies are resolved promptly and thoroughly. The position maintains clear documentation of findings, tracks recurring issues, and provides structured feedback to strengthen quality controls and reduce risk exposure. The Quality Assurance Specialist operates with a high level of independence, attention to detail, and accountability to ensure 100 percent compliance and protect the integrity of all firm deliverables. Specific Duties & Responsibilities Review filings, pleadings, reports, affidavits, and supporting documentation for accuracy, completeness, and compliance with client guidelines, and internal procedures Verify deadlines, jurisdictional requirements, formatting standards, and required disclosures prior to submission Identify errors, omissions, and compliance gaps and make direct corrections when appropriate Correct issues as they are discovered Maintain detailed audit logs and quality trac