Director, Learning Services Product Management
Full-time
US
Oct 24, 2026
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About the Role
Job Description The Director of Learning Services will lead the global strategy, growth and execution of CrossLab Start Up, Education and Method Consulting Services, managing a multidisciplinary team spanning product management, business technology and content development. The role will translate Agilent and Services priorities, customer insight and market opportunity into clear portfolio choices, disciplined roadmaps and measurable business results. This leader will shape the next phase of Learning Services growth by modernizing the digital learning experience, scaling enterprise and role-based programs, increasing attachment to new product introductions and service offerings, and advancing bundled, subscription and recurring business models. The role balances performance of today's portfolio with transformation through digital learning, AI-enabled experiences, strategic partnerships and new business models. The successful candidate will be an enterprise-minded, customer-first product and services leader who can simplify complexity, develop high-performing global teams, influence senior stakeholders and translate market insight into commercial action. Key Responsibilities: Lead the global Learning Services organization across CrossLab Start Up, Education and Method Consulting portfolios, aligning people, investment and priorities across multiple disciplines and geographies. Develop and execute strategic and operational plans that translate organizational priorities, customer