Remote from Greece: Czech-Speaking Customer Care Specialist

Cross Border Talents is a leading global recruitment and staffing agency, connecting top talent with top companies across various industries. We are currently seeking a motivated and experienced Czech-speaking Customer Care Specialist to join our international client's dynamic team in Greece. This is a full-time, remote position based in Greece. Job Description: As a Czech-speaking Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients and candidates. You will be the first point of contact for our Czech-speaking clients and will assist them with any inquiries or issues they may have. You will also provide support to our recruitment team by assisting with administrative tasks and ensuring a smooth and efficient recruitment process. Key Responsibilities: Respond to customer inquiries and provide solutions in a timely and professional manner Handle and resolve customer complaints and issues Maintain accurate and up-to-date customer records Assist with administrative tasks such as scheduling interviews and sending out job offers Collaborate with the recruitment team to ensure a seamless recruitment process Stay up-to-date with company products, services, and policies Provide feedback to improve customer satisfaction and overall customer experience Meet and exceed performance targets and goals Requirements: Fluent in Czech and English (both written and spoken) Previous experience in customer service or a similar role is a plus E