Dutch Remote Customer Expert (Part- or Full-Time)

Are you a Dutch speaker (C2 or higher) looking for a remote part- or full-time opportunit y to work from Portugal? Here is your chance to join a multinational team! Whethr you're already in Portugal or looking to relocate here for your new experience-this role will fit both scenarios! Join a fully remote multilingual operations project supporting a major European road tolling system launching in the Netherlands. You will assist transport companies, logistics operators, and drivers with toll-related services, including registration, onboard device ordering, payments, and debt communication. The role combines customer support, operational processes, and revenue-related assistance in a structured international environment. Key Responsibilities Provide customer support via phone, email, and chat from a remote setup Assist logistics companies and drivers (vehicles over 3.5 tons) with toll system queries Support registration and onboarding processes Guide customers in ordering and activating onboard units (devices) Handle payment inquiries and debt communication cases Ensure accurate data entry and documentation Support revenue collection and service-related processes Maintain service quality and compliance standards Collaborate with internal teams to improve customer experience Requirements Fluent English (minimum B2 level required) Strong communication and customer service skills Ability to work independently in a remote, fast-paced environment Comfortable with rotational shift w