Customer Service Representative – Czech & English (Remote, Portugal)

Location: Braga, Portugal (Remote) Start Date: 7 May 2026 Work Schedule: Monday to Friday | 08:00 – 17:00 | Weekends off About the Role We are seeking a Customer Service Representative fluent in Czech and English to join an international support team. You will handle customer inquiries, provide information, and resolve issues across communication channels while ensuring a high standard of service quality. This is a remote position, but candidates must already be residing in Portugal. Relocation is not provided. Key Responsibilities Handle customer inquiries via phone, email, or chat in Czech and English Provide accurate information and effective solutions to customer requests Maintain a high level of professionalism and customer satisfaction Record and update customer interactions in internal systems Follow company procedures and service guidelines Requirements Native or fluent Czech (mandatory) Good English communication skills (written and spoken) Strong communication and problem-solving abilities Ability to work independently in a remote environment Must already be based in Portugal (mandatory) Availability to work Monday–Friday, 08:00–17:00 Originally posted on Himalayas