Client Experience Coordinator (Fresh Grads)

The Client Experience Coordinator role provides entry-level coordination, administrative, data cleaning, and reporting support across the Voice of the Client (VoC) program, including monthly Project Survey administration, Client Listening, and Bid Debriefs, as well as broader support for the Client Development Team (CDT). Working under close guidance from the Global Client Insights Program Manager and Client Experience Specialist, the role follows established processes to support scheduling, survey administration, meeting coordination, document organization, note-taking, tracker updates, data preparation, and routine reporting. The role handles routine tasks, follows defined procedures, escalates exceptions, and builds knowledge of VoC systems, CDT priorities, and team processes. Responsibilities & Duties Program Coordination & Administration Support routine stakeholder interviews, meetings, schedules, and follow-up activities using established processes. Provide overflow coordination support for Client Listening activity when additional scheduling capacity is required. Support meeting logistics, including setup, materials preparation, note-taking when needed, tracker updates, and follow-up reminders. Assist with assigned projects, initiatives, information requests, and routine stakeholder coordination. Provide administrative support for the broader Client Development Team, including the Global Client Insights Program Manager, Client Development leadership, and other