Accounts Receivable (A/R) & Insurance Follow-Up Specialist

About AdvantixxRCM AdvantixxRCM provides comprehensive revenue cycle management services to healthcare providers, including medical billing, insurance follow-up, denial management, payment posting, credentialing, and revenue optimization. We are seeking an experienced Accounts Receivable (A/R) & Insurance Follow-Up Specialist who understands that submitting a claim is only the beginning—the ultimate objective is obtaining accurate and timely reimbursement for our clients. Position Summary The A/R & Insurance Follow-Up Specialist is responsible for managing outstanding insurance accounts and aggressively pursuing appropriate reimbursement from Medicare, Medicaid, Medicare Advantage, Medicaid Managed Care, and commercial insurance payers. This individual will investigate unpaid, delayed, denied, rejected, and underpaid claims and take appropriate action until each assigned account reaches resolution. We are looking for someone who can work an A/R aging report independently and take ownership of accounts from follow-up through resolution. Essential Duties & Responsibilities Insurance A/R Follow-Up Work assigned insurance A/R aging reports daily. Follow up on unpaid and outstanding insurance claims. Research claim status through payer portals, clearinghouses, telephone calls, and other available resources. Determine why claims remain unpaid. Contact insurance companies regarding delayed or incorrectly processed claims. Document every follow-up action accurately. Estab