Payroll Specialist - Canadian Payroll

Role Overview The Payroll Specialist partners directly with clients to support payroll processing and implementation using the platforms and systems we’ve helped implement. With strong Canadian payroll expertise, this role serves as a trusted resource to clients implementing and using ERP and HR/payroll solutions in Canada, helping them establish accurate, compliant, and efficient payroll processes. The ideal candidate combines hands-on Canadian payroll experience with HR/payroll systems implementation and strong communication, analytical, and client service skills. They understand Canadian federal and provincial requirements and can translate those requirements into system configuration, business processes, and practical client guidance. Key Responsibilities Partner directly with clients to understand Canadian payroll and HR business processes, requirements, and objectives. Support clients implementing and processing Canadian payroll within ERP and HR/payroll systems, providing guidance on system use, payroll regulations, and standard workflows. Apply knowledge of Canadian payroll requirements and provincial nuances to help clients establish compliant payroll processes and system configurations. Troubleshoot payroll and system issues, determine root causes, and escalate technical concerns as needed. Provide proactive support during critical payroll cycles, including payroll deadlines, year-end reporting, and regulatory changes. Conduct client trainings or refreshers on payro