Service Manager

We are hiring: Service Manager- Our future Health Xyla Healthcare Services (part of Acacium Group ) Remote working style with occasional travel to our UK offices Full Time, Fixed term contract until March 2027 Salary between £42,000 to £45,000 (Depending on experience) Xyla is a trusted delivery partner providing healthcare services and support to the NHS across the UK. We also collaborate with leading organisations and charities, including Our Future Health, which works in partnership with the NHS to deliver the UK’s largest health research Programme. As a Service Manager, you will provide strong, inspirational leadership to teams nationwide. This pivotal role ensures the delivery of high-quality, patient-centred services led by skilled professionals. You will oversee participant flow within clinics, ensuring smooth and efficient processes without delays, while driving continuous improvement based on feedback and learning from incidents. This role is perfect for someone who thrives on making a difference, driving improvements, implementing innovations and creating an outstanding experience for every participant. You’ll work closely with clinical teams, champion quality, and lead change that matters. In this role, you will: Lead and Organise staffing plans for sites and mobile units, ensuring rotas are managed effectively and escalating any gaps or challenges promptly for support. Drive performance and quality by managing KPIs and supporting Service Delivery Leads and their t