Tier 3 Level EM Administration Support Services

Tier 3 Enterprise Management (EM) Administrator | Administration Support Services Location: Remote – Available across U.S. and Puerto Rico Clearance Level: Public Trust (ADP/IT-II); Tier 3 Investigation (NACLC) Citizenship: U.S. Citizenship required Summary We are seeking candidates for a potential opportunity as Tier 3 Enterprise Management (EM) Administrator to join our team supporting the Defense Health Agency’s global IT infrastructure. This role provides advanced enterprise administration and engineering expertise across hybrid cloud and on-premise environments, ensuring secure and scalable operations for over 200,000 users and 250,000 devices worldwide. You will play a critical role in sustaining mission-critical healthcare IT services that directly support the readiness of service members, veterans, and their families. Key Responsibilities Administer and maintain EM tools such as MECM, Intune, Azure AD, and Microsoft enterprise platforms. Serve as a Tier 3 escalation point for complex infrastructure and endpoint issues. Support security compliance and configuration standards through automation. Collaborate with cybersecurity, engineering, and service desk teams on enterprise-wide solutions. Monitor system performance and participate in after-hours operations as required. Preferred Tools & Technologies Microsoft Endpoint Configuration Manager (MECM/SCCM) Microsoft Intune and Azure Active Directory (Entra ID) Group Policy Objects (GPOs) and Windows Server OS System m