Sales Support & Admin Assistant

This is a remote position. We are looking for an experienced and organised Sales Support & Admin Support to support daily business operations. This role involves managing customer enquiries, following up on sales leads and quotes, handling invoices, and maintaining accurate records. The ideal candidate is confident communicating with customers, comfortable using CRM and accounting software, and able to work independently in a remote environment. Key Responsibilities Manage and update the HubSpot system to track leads, quotes, customer details, and sales progress. Follow up on outstanding quotes and lead by phone and email to secure customer responses and identify next steps. Handle customer enquiries through phone, email, and inbox, providing assistance and directing enquiries when needed. Prepare and issue invoices using Xero or similar accounting software. Follow up on overdue payments and maintain accurate invoice records. Keep customer, sales, and job records organised and up to date. Provide general administrative support to ensure smooth daily operations. Requirements Experience in using HubSpot is required. Experience managing sales leads, updating pipeline records, and following up on quotes. Experience with Xero or similar accounting and invoicing software. Excellent phone, email, and customer service skills. Strong written and spoken English communication skills. Good organisational skills and attention to detail. Ability to work independently, manage tasks, and