Quality & Compliance Officer

We’re looking for a highly organised, detail-focused Quality & Compliance Officer to join our growing team. This is a hands-on role for someone who enjoys getting the detail right, keeping processes moving and making sure records, certification and compliance activity are accurate, timely and well managed. You’ll play a key role in keeping our Quality & Compliance function running smoothly, while developing your knowledge and career within a growing awarding organisation. You’ll be someone who loves to be organsied, spots the detail others might miss and takes pride in getting things right. You’ll need to be confident managing multiple priorities, following processes, keeping on top of deadlines and knowing when something needs to be escalated. Duties include: Review Statements of Results (SoRs) - Check learner results to make sure they are complete, accurate and match the assessment information before certificates are issued. Process certification claims in line with company procedures Maintain certification records, trackers and databases Maintain quality trackers, monitoring logs and action plans Support quality reporting and dashboard production Assist with data collection, validation and reporting activities Manage the Quality & Compliance mailbox Compliance Administration General Responsibilities, include but not limited to: Liaise professionally with internal and external stakeholders Maintain confidentiality and handle sensitive information appropriately S