Full-Time Remote Customer Support (m/f/d)

About Simplyright At Simplyright, we help our customers enforce their rights quickly and easily. Among other things, our focus is on reclaiming unauthorized bank account fees or recovering overpaid fees from gyms during the lockdown. In our team of 11 to 50 employees, we work together to make legal processes accessible to consumers. Your responsibilities in the back office: You process customer requests and administrative procedures in internal sales. You maintain and manage customer files in the system. You communicate with clients via phone and support them with questions regarding their procedures. You correspond in writing with customers via our ticket system. What you bring: For this permanent full-time position with 40 hours per week, you bring organizational talent and reliability in the administrative field. If you see yourself in these tasks and do not meet every single requirement to one hundred percent, we still look forward to your application. Your first months at Simplyright: In the first months, you will intensively familiarize yourself with our back-office processes, independently process customer files, and take over direct contact with our clients. You will get to know our internal systems and actively support the team in enforcing customer claims. Compensation and benefits: For this position, we offer a salary within the range...