Manager, Technical Account Management

At ClickUp , we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. About the Role We’re looking for an experienced Manager to lead and develop our team of Technical Account Managers (TAMs). You’ll combine people leadership, technical judgment, and commercial accountability to improve adoption, retention, and growth across your team’s portfolio. You’ll coach TAMs on customer strategy and solution delivery, step into complex customer situations, and build the operating practices that help the team scale. In addition, you'll work closely with our Partner Ecosystem to extend delivery capacity and customer impact. You’ll establish clear ownership across ClickUp, partners, and customers, enabling effective handoffs and consistent delivery quality. You’ll own your team’s performance while improving how the broader TAM organization works through reusable playbooks and strong partnerships with Sales, Product, Support, CX Operations, and the Partner Ecosystem. This is a hands-on leadership role built for those with a player/coach mindset. What You’ll Do Lead and Develop a High-Performing Team Hire, coach, and develop TAMs, setting clear expectations for customer o