Strategic Account Director

About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor! Title: Strategic Account Director Location: Stockholm, Sweden or Netherlands (Remote) Experience: Senior Level Function: Sales Industry: Computer and Network Security Job Summary The Strategic Account Director is responsible for driving revenue growth through expansion deals within the existing customer base. This role focuses on identifying upsell and cross-sell opportunities, deepening customer relationships, and collaborating with internal teams to deliver tailored solutions that meet client needs. Success in this position is measured by the ability to expand accounts and increase customer lifetime value. Job Responsibilities Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services. Maintain strong, ongoing relationships with key stakeholders within exi